Faculty Resources

Faculty Resources

Information Technology Services provides a variety of services to support HPU faculty and staff. Assistance is provided in the following areas:

  • Credentials for access to HPU resources such as campus computers, Blackboard, email, myGateway, etc.
  • Support for HPU owned hardware and software.
  • Assistance with the evaluation and purchase of new hardware and software for departmental needs.
  • Accessing the HPU network from personal devices.
  • Information on discounted software and hardware.
  • The ITS Help Desk strives to provide quality service for faculty and staff. Our goal is to resolve basic issues immediately and to escalate more complex issues to the appropriate support staff for timely assistance.

Submitting a Request for Support

Support tickets can be created by visiting the IT Services ticketing system, or by sending an email with your request information to helpdesk@hputx.edu to ensure it is routed to the appropriate ITS staff member.
Call the ITS Help Desk at (325)-649-8840.

HPU E-mail

Interested in setting up your HPU e-mail on your phone, personal laptop or tablet? Find device specific instructions in myGateway on the IT Services resources page.