Student Resources

Information Technology Services provides a variety of services to support HPU students. Assistance is provided in the following areas:

• Credentials for access to HPU resources such as campus labs, Brightspace, email, myGateway, etc.
• Accessing the HPU wireless network from personal devices.
• Virus and malware removal.
• Information on discounted software and hardware.

Accessing HPU Systems

The following account information pertains to credentials used to log on to myGateway, campus computers, email, and the Brightspace system.

HPU Network Account Claim (hputx.edu/accountclaim)

Welcome to HPU! New students must claim their HPU account in order to gain access to myGateway, University email, Microsoft 365 for Education, campus computers, wireless access for personal devices, and the Brightspace learning management system. The process is quick and easy, and will only need to be completed once.

An email will be sent to the personal email address of newly admitted students once accounts have been created. This email provides details related to the account claim process, as well as contact information for assistance from IT Services. Once the student has set their secure password, it will provide access to all campus systems.

myGateway (https://gateway.hputx.edu)

myGateway is the single virtual gateway to all student resources and systems. Students can log in here to access current course schedules, grades, unofficial transcripts, and degree audit information. You can also review your bill, financial aid package information, as well as payment plan setup.

The following are also available via widgets on the student myGateway dashboard.

Office 365 E-mail

The University provides an email account for your use at HPU. This account is good from the first day of enrollment until you graduate. The address is <your username>@hputx.edu. You must check this email account, as it is the official communication path from us to you.

NOTE: Any mass communication from IT Services will come directly from one of the members of our staff. Never give out usernames, password, credit card numbers, bank account information, or any other important personal pieces of information through email.

Brightspace

The Brightspace learning management system is to facilitate online courses and is used by many face-to-face instructors to offer web-based classroom resources. Depending on the course, these additional features may include lecture notes, course syllabi, schedules, handouts, class discussions, quizzes, and exams.

Using Personal Devices On Campus

All campus housing facilities and academic buildings are equipped with wireless internet connectivity which requires WPA-2 Enterprise encryption. Devices that are not capable of this level of encryption (some smart TVs, streaming sticks, gaming systems, and wireless printers) must be connected to the University network via the provided Ethernet connection. 

Authentication will be required to access the campus wireless using your HPU user credentials. Please check the IT Services site in myGateway (Resources -> IT Services -> Student Resources) for setup instructions for your specific operating system. You may also bring your device to the IT Services offices and we will assist with the configuration.

The use of personal wireless access points or routers is prohibited as it can interfere with internet access for you or others.

Discounts on Hardware and Software

Hardware Discounts – Hardware discounts are available from Dell for HPU students. Other retailers may also provide discounts for students so be sure to check their site when shopping for computer equipment. Visit the IT Services Help Desk website for more information.

Software Discounts – Microsoft Office is available to all enrolled students free of charge via the Microsoft Student Advantage program. Visit myGateway for details. Other software is available at discounted prices here: Scholarbuys.